Frequently Asked Questions
1- What are your office hours?
2- Is Lou Tice available for speaking engagements, personal appearances, etc.?
3- Are other speakers available if Lou is not?
4- Is The Pacific Institute hiring?
5- How can I become a facilitator?
6- Where do you hold your Investment in ExcellenceŽ seminars?
7- What are the seminar times?
8- Do I need to do any pre-work before the seminars?
9- Do you ever have seminars outside of Seattle?
10- You look like you work with some pretty big organizations. Do you ever work with small groups?
11- My organization has locations inside and outside of the U. S. Do your international offices work together?
12- How does an implementation work within an organization?
13- Who does your curriculum production?
14- Are your programs available in languages other than English?
1- What are your office hours?
For our International Headquarters in Seattle, our office hours are 8:00am to 5:00pm (Pacific), Monday through Friday. We are closed most national holidays.
2- Is Lou Tice available for speaking engagements, personal appearances, etc.?
When his travel schedule permits, Lou Tice is available for keynote speaking engagements, half- and full-day appearances. For more information, or to contact Mr. Tice's office directly, please email lknutson@pac-inst.com.
3- Are other speakers available if Lou is not?
We have an extensive list of professional speakers and workshop leaders available through The Pacific Institute. For more information on possible speakers and availability, please contact cwatson@pac-inst.com. Please have preferred subject matter, dates and budget at hand.
4- Is The Pacific Institute hiring?
With a corps of multi-talented, multi-generational experts, all with a variety of skills suited to an international consulting organization, we are always on the lookout for experienced, high-performance sales personnel. (We refer to our certified sales representatives as "Project Directors," who are paid on a commission-only basis.) For more information on employment opportunities, contact cwatson@pac-inst.com.
5- How can I become a facilitator?
Since the majority of our business is with organizations, most of the people certified to facilitate the Institute?s many programs are within client organizations. Our specialized "train the trainer" model is a part of any larger implementation plan. These client certifications are valid for specific Institute programs, and are only good as long as the licensing agreement is current between The Pacific Institute and our client. Once that agreement is lapsed, the facilitator certification ends.
We do add to our "in house" facilitator corps, and the process to become a Pacific Institute contracted Facilitator is the same as that to become a Project Director. For more information, please mail cwatson@pac-inst.com.
6- Where do you hold your Investment in ExcellenceŽ seminars?
The seminar schedule you will find out the website is for our International Headquarters in Seattle, Washington USA. We have a specially-designed seminar space in which the Investment in Excellence, facilitator trainings, and PX2™ events are held. The Taking It to the Next Level "live" events are held at The Westin Hotel in downtown Seattle. Occasionally, some of our Project Directors schedule IIE seminars in other cities around the United States and Canada. For more information on those events, please see the ?Other Seminars? page on this website.
7- What are the seminar times?
Typically, seminar days begin at 8:00am and run through to 5:00pm. Exceptions to this are the PX2™ seminars. Check schedule for specific times.
8- Do I need to do any pre-work before the seminars?
No pre-work is required for any of the seminars. All seminars provide the materials you will need for the course. Most have an audio assimilation component for post-seminar independent study.
9- Do you ever have seminars outside of Seattle?
Again, we occasionally have seminars outside of Seattle. These are posted on the "Other Seminars" page on this website, and are typically announced over the free daily email service, "The Winner's Circle" from Lou Tice.
10- You look like you work with some pretty big organizations. Do you ever work with small groups?
Contrary to popular belief, size does not matter when you are working toward performance excellence in your organization. The Pacific Institute can custom design a program or implementation for your needs. This is about your success, on your terms, with your benchmarks. We are here to help you move forward toward your goals.
11- My organization has locations inside and outside of the U. S. Do your international offices work together?
Working with multi-national organizations is another service offered by The Pacific Institute. We customize the organizational implementation to suit your needs, to help you meet your goals. If that means coordinating our efforts in several different countries, that?s what we do. It is all about the client?s success. When you are successful, we are successful. We have an international corps of culture transformation specialists that is the envy of the world.
12- How does an implementation work within an organization?
When you work with The Pacific Institute, you drive the implementation of whatever programs and processes you need to achieve your goals. Through an intensive diagnostic process, both the client and the Institute discover the core challenges that are keeping your organization from performance excellence. Measureable benchmarks are set - your benchmarks, not ours. Factor in time enough to accomplish the benchmarks, and a logical, step-by-step implementation plan is created. Professional courtesy and sensitivity are found at every point in the plan.
13- Who does your curriculum production?
The Pacific Institute?s various programs are created in-house, with some of the most creative, innovative talent we can find. Our own Curriculum and Standards Committee ensures the highest quality production values in our video, audio and print materials. Some programs are created by our International Offices, to better suit the needs of the local populace. Others, like the new PX2™ are created out of our International Headquarters in Seattle.
14- Are your programs available in languages other than English?
Typically, most programs are available in English and Spanish, Japanese and Chinese (Mandarin). Specific programs are available in Italian, French, German, Dutch, and Afrikaans. To fill specific needs, over the years certain programs have been translated into additional languages such as Vietnamese, Urdu, Portuguese, etc. For more information on specific languages, please feel free to contact cwatson@pac-inst.com.
